Updated June 2024

This privacy notice for Reliance Foundry Co. Ltd. (“Company,” “we,” “us,” or “our“), describes how and why we might collect, store, use, and/or share (“process“) your information when you use our services (“Services“), such as when you:

  • Visit our website at http://www.reliance-foundry.com, or any website of ours that links to this Privacy Policy.
  • Purchase any of our Services.
  • Communicate with us for any reason.
  • Engage with us in other related ways, including any sales or marketing related events or communications.

Questions or concerns? Reading this privacy notice will help you understand your privacy rights and choices. If you do not agree with our policies and practices, please do not use our Services. If you still have any questions or concerns, please contact us at [email protected].

SUMMARY OF KEY POINTS

This summary provides key points from our privacy notice, you can find out more details about any of these topics by using our table of contents below to find the section you are looking for.

What personal information do we process? When you visit, use, or navigate our Services, we may process personal information depending on how you interact with Reliance Foundry Co. Ltd. and the Services, the choices you make, and the products and features you use.

Do we process any sensitive personal information? For the most part we do not process sensitive personal information.  We do process limited sensitive information in order to establish credit worthiness, or to process credit card transactions (see Payment Data, below).

Do we receive any information from third parties? Generally, we collect personal information directly from you; however, we occasionally receive limited personal information from third parties relating to credit scores, or to confirm credit card authorizations or product delivery.

How do we process your information? We generally process your information to provide, improve, promote and administer our Services; to communicate with you; for security and fraud prevention; to protect our rights and interests and those of our customers; and as otherwise permitted or required by law. We may also process your information for other purposes with your consent. We process your information only when we have a valid legal reason to do so.

In what situations and with which parties do we share personal information? We may share your personal information with selected third parties, including business partners, service providers, and legal authorities, under certain circumstances such as completing transactions, providing products/services you have requested, or complying with legal requirements.

How do we keep your information safe? We have physical, organizational and technical processes and procedures in place that are designed to protect your personal information from loss or unauthorized access, use or disclosure. However, no electronic transmission over the internet or information storage technology can be guaranteed to be 100% secure, so we cannot promise or guarantee that hackers, cybercriminals, or other unauthorized third parties will not be able to defeat our security and improperly collect, access, steal, or modify your information.

What are your rights? Depending on where you are located geographically, the applicable privacy law may mean you have certain rights regarding your personal information. Learn more about your privacy rights.

TABLE OF CONTENTS

1. WHAT INFORMATION DO WE COLLECT?

2. HOW DO WE PROCESS YOUR INFORMATION?

3. WHAT LEGAL BASES DO WE RELY ON TO PROCESS YOUR PERSONAL INFORMATION?

4. WHEN AND WITH WHOM DO WE SHARE YOUR PERSONAL INFORMATION?  

5. DO WE USE COOKIES AND OTHER TRACKING TECHNOLOGIES?

6. IS YOUR INFORMATION TRANSFERRED INTERNATIONALLY?

7. HOW LONG DO WE KEEP YOUR INFORMATION?

8. WHAT MEASURES DO WE TAKE TO KEEP YOUR INFORMATION SAFE?

9. WHAT ARE YOUR PRIVACY RIGHTS?

10. DO CALIFORNIA RESIDENTS HAVE SPECIFIC PRIVACY RIGHTS?

11. CONTROLS FOR DO-NOT-TRACK FEATURES.

12. DO WE MAKE UPDATES TO THIS NOTICE?

13. HOW CAN YOU CONTACT US ABOUT THIS NOTICE?

1. WHAT INFORMATION DO WE COLLECT?

Personal information you disclose to us.

In Short: We collect personal information that you provide to us.

We collect personal information that you voluntarily provide to us when you register on our Services, express an interest in obtaining information about us or our products and Services, when you participate in activities on our Services, or otherwise when you contact us.  Personal information is any information about you as an identifiable individual, or any information that, alone or together with other available information, may be used to identify you. Personal information does not include anonymized or aggregated information.  Personal information also does not include information relating to a governmental entity, corporation or other business entity.

Personal Information Provided by You. The personal information that we collect depends on the context of your interactions with us and our Services, the choices you make, and the products and features you use. We will request only the personal information that we require in the circumstances. The personal information we collect from you may include the following:

  • names
  • phone numbers
  • email addresses
  • mailing addresses
  • usernames
  • passwords
  • billing addresses
  • contact or authentication data
  • contact preferences

Sensitive Information. We process only limited sensitive information, such as payment confirmations (see Payment Data, below), or credit score information that we may seek, with your consent or as otherwise permitted by law, in order to establish creditworthiness where we will be extending credit to you.

Payment Data. We do not collect, process or store any cardholder data necessary for you to make a purchase through our website; rather all cardholder data (such as your credit card number, expiration date and security code) is submitted directly to Moneris and/or Stripe, our payment processors, which use such data to process your payment. The Company receives from Moneris and/or Stripe only a confirmation as to whether your transaction was authorized by the financial institution that issued your credit card, as well as the last four digits of your credit card number, which we retain in case of questions or disputes about a transaction. 

Your cardholder information is processed by Moneris and/or Stripe in accordance with their Privacy Policies, available here: https://shop.moneris.com/service/privacy/#:~:text=We%20are%20obliged%20to%20keep

https://support.stripe.com/topics/privacy

All personal information that you provide to us must be true, complete, and accurate, and you must notify us of any changes to such personal information.

Information Automatically Collected.

In Short: Some information, such as your Internet Protocol (IP) address and/or browser and device characteristics, is collected automatically when you use our Services.

We automatically collect certain information when you visit, use, or navigate our Services. This information does not reveal your specific identity (like your name or contact information) but may include device and usage information, such as your IP address, browser and device characteristics, operating system, language preferences, referring URLs, device name, country, location, information about how and when you use our Services, and other technical information. This information is primarily needed to maintain the security and operation of our Services, and for our internal analytics and reporting purposes.

Like many businesses, we also collect information through log files, cookies, and similar technologies. Specific information about how we use such technologies and how you can refuse certain cookies is set out below:

The information we collect includes:

  • Log and Usage Data. Log and usage data is service-related, diagnostic, usage, and performance information our servers automatically collect when you access or use our Services and which we record in log files. Depending on how you interact with us, this log data may include your IP address, device information, browser type, and settings and information about your activity in the Services, such as the date/time stamps associated with your usage, pages and files viewed, searches, and other actions you take such as which features you use, and device event information, such as system activity, error reports, and hardware settings.
  • Device Data. We collect device data such as information about your computer, phone, tablet, or other device you use to access the Services. Depending on the device used, this device data may include information such as your IP address (or proxy server), device and application identification numbers, browser type, hardware model, Internet service provider and/or mobile carrier, operating system, and system configuration information.
  • Location Data. We may collect information about your device’s location. The nature and accuracy of the information we collect depends on the type and settings of the device you use to access the Services. For example, if you have enabled location services on your device, we may use GPS and other technologies to collect geolocation data that tells us your current location, which allows us to display web pages most relevant to you. You can opt out of allowing us to collect this information through the settings on your device, either by refusing access to the information or by disabling location services. However, if you choose to opt out, you may not be able to use certain aspects of our Services. For example, our site may be unable to automatically offer you pricing in the currency of your country of residence.  We may also infer your location based on your IP address, using this information for similar reasons.

2. HOW DO WE PROCESS YOUR INFORMATION?

In Short: We process your information to provide, improve, and administer our Services; communicate with you; for security and fraud prevention; to protect our rights and interests, and those of our customers; and as otherwise permitted or required by law.

We process your personal information for a variety of reasons, depending on how you interact with our Services and the choices you have made, including:

  • To facilitate account creation and authentication and otherwise manage user accounts. We may process your information so you can create and log in to your account, as well as keep your account active.
  • To fulfill and manage your orders. We may process your information to fulfill and manage your orders, payments, delivery, returns, and exchanges made through our Services.
  • To respond to user inquiries/offer support to users. We may process your information to respond to your inquiries and solve any potential issues you might have with the requested product or service.
  • To send administrative information to you. We may process your information to send you information about the products and services you have purchased, warranty information, delivery details, changes to our terms and policies, and other similar information.
  • To send you marketing and promotional information.  With your consent, or as otherwise permitted by law, we may process your information to communicate with you respecting promotions, contests, offers, incentives, rewards, surveys, questionnaires and related matters.
  • To deliver targeted advertising to you. We may process your information to develop and display personalized content and advertising tailored to your interests, location, and more.  See our Cookie Policy.
  • To protect The Company and our Services. We may process your information as part of our efforts to keep our Services safe and secure for all users, including fraud monitoring and prevention.
  • To identify usage trends. We may process information about how you use our Services to better understand how they are being used so we can improve them.
  • To determine the effectiveness of our marketing and promotional campaigns. We may process your information to better understand how to provide marketing and promotional campaigns that are most relevant to you.
  • To save or protect an individual’s vital interest. We may process your information when necessary to save or protect an individual’s vital interest, such as to prevent harm.
  • As otherwise required or permitted by law.

In Short: We only process your personal information when we believe it is necessary and we have a valid legal reason (i.e., legal basis) to do so under applicable law, such as with your consent, to comply with laws, to provide you with services to enter into or fulfill our contractual obligations, to protect your rights, or to fulfill our legitimate business interests.

If you are located in the EU or UK, this section applies to you.

The General Data Protection Regulation (GDPR) and UK GDPR require us to explain the valid legal bases we rely on in order to process your personal information. As such, we may rely on the following legal bases to process your personal information:

  • Consent. We may process your information if you have given us permission (i.e., consent) to use your personal information for a specific purpose. You can withdraw your consent at any time. Learn more about withdrawing your consent.
  • Performance of a Contract. We may process your personal information when we believe it is necessary to fulfill our contractual obligations to you, including providing our Services or at your request prior to entering into a contract with you.
  • Legitimate Interests. We may process your information when we believe it is reasonably necessary to achieve our legitimate business interests and those interests do not outweigh your interests and fundamental rights and freedoms. For example, we may process your personal information for some of the purposes described in order to:
  • Develop and display personalized and relevant advertising content for our users.
  • Analyze how our Services are used so we can improve them to engage and retain users.
  • Support our marketing activities.
  • Diagnose problems and/or prevent fraudulent activities.
  • Legal Obligations. We may process your information where we believe it is necessary for compliance with our legal obligations, such as to cooperate with a law enforcement body or regulatory agency, exercise or defend our legal rights, or disclose your information as evidence in litigation in which we are involved.
  • Vital Interests. We may process your information where we believe it is necessary to protect your vital interests or the vital interests of a third party, such as situations involving potential threats to the safety of any person.

If you are located in the US, this section applies to you. 

 
The United States has various privacy legislations, including federal laws and state-specific laws such as the California Consumer Privacy Act (CCPA), which require us to disclose the legal bases we rely on to process your personal information. Accordingly, we may rely on the following legal bases: 

Consent: We may process your information if you have given us explicit permission (i.e., consent) to use your personal information for a specific purpose. You can withdraw your consent at any time, which may affect the availability of certain services, by contacting us at [email protected]. 

Performance of a Contract, Legitimate Interests, Legal Obligations, Vital Interests: As detailed in the preceding sections, these legal bases also apply to our processing of personal information of US residents. 

In some exceptional cases, we may be legally permitted or required under applicable law to process your information without your consent, including, for example: 

  • Protecting Life or Safety: If it is necessary to protect an individual’s life or safety and consent cannot be obtained in a timely manner. 
  • Investigations and Fraud Prevention: For investigations and fraud detection and prevention. 
  • Business Transfers: In the course of a sale, merger, or transfer of all or part of our business, provided certain conditions are met. 
  • Legal Compliance: If obtaining consent would compromise the availability or the accuracy of the information, and the collection is necessary to investigate a breach of an agreement or contravention of federal or state laws. 
  • Legal Proceedings: If disclosure is required to comply with a subpoena, warrant, court order, or rules of the court relating to the production of records. 

If you are located in Canada, this section applies to you.

We may process your information with your consent or as otherwise required or permitted by law.  In some cases, we may seek your explicit consent to use your personal information for a specific purpose.  Otherwise, we rely on your implied consent to the processing of your personal information as set out in this Privacy Policy. By doing business with us, visiting our website, entering one of our contests, or otherwise corresponding or communicating with us, you agree to our collection, use and disclosure of your personal information in accordance with this Privacy Policy.

You can withdraw your consent at any time, subject to legal or contractual restrictions and reasonable notice. You can withdraw your consent by contacting us using the contact form or submitting a request through [email protected].

In some exceptional cases, we may be legally permitted or required under applicable law to process your information without your consent, including, for example:

  • If collection is clearly in the interests of an individual and consent cannot be obtained in a timely way.
  • For investigations and fraud detection and prevention.
  • In the course of a sale or transfer of all or part of our business, provided certain conditions are met.
  • If it is reasonable to expect collection and use with consent would compromise the availability or the accuracy of the information and the collection is reasonable for purposes related to investigating a breach of an agreement or a contravention of the laws of Canada or a province.
  • If disclosure is required to comply with a subpoena, warrant, court order, or rules of the court relating to the production of records.

4. WHEN AND WITH WHOM DO WE SHARE YOUR PERSONAL INFORMATION?

In Short: We may share information in specific situations described in this section and/or with the following third parties.

  • Business Transfers. We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.
  • Search and Social Media Advertising.  As noted in the section below, we may use services provided by third-party search and social media platforms to serve relevant Company advertisements on such platforms to you and others.

To do this, we may provide to the platform a hashed version of your email address, IP address or other potentially connecting information, which the provider will attempt to match to a profile you may have with that platform.  Hashing is a mathematical operation that applies an equation to information so as to produce an encrypted value that cannot be reversed to reveal the original data.  Both Company and the platform run the same one-way hash function on the same data element, for an example, an email address. As a result, when Company provides the platform with the hashed email addresses of a selected group of Customers, the platform is able to match the hashed value against the corresponding hashed value for users of the platform, allowing the platform to target Company customers that are users of that platform with relevant advertising, based on demographic factors selected by us, or to assist the platform in identifying platform users displaying similar demographic factors, to which we may direct advertising on that platform.  If you do not have a profile with that platform, the hashed identifier is meaningless to the platform. 

For further information about this process, the platform’s use of your personal information, and your options for managing those uses, please consult the privacy policy and related documentation of the platforms to which you are registered. To opt-out of the use by Company of the personal information we hold about you for such purposes, you may contact us at [email protected]

  • Legal Requirements.  We may also share personal information with third parties as required or permitted by law, such as:
    • to government bodies and law enforcement agencies, pursuant to warrant, order or statutory requirement;
    • in connection with any legal proceedings or prospective legal proceedings involving Company;
    • to otherwise establish, exercise or defend our legal rights (including providing information to third parties for the purposes of fraud prevention and reducing credit risk, as permitted by law);

Company does not otherwise share, give, rent or sell personal information to any third parties, unless additional consent is obtained.

5. DO WE USE COOKIES AND OTHER TRACKING TECHNOLOGIES?

In Short: We may use cookies and other tracking technologies to collect and store your information.

When you visit our Site, we may use certain automated tools to provide you with a more personalized browsing experience, better understand your needs, provide you with content that is most relevant to you and monitor trends respecting the usage of our site and apps.

Cookies

One such technology that we use are called cookies.  A cookie is a small data file that is sent to your browser from a web server and stored on your device that identifies your browser/device/IP address (but not you as an individual) to our computers each time you visit our Site. 

We use cookies on the pages of the Site where you are prompted to log in or that are customizable. If you have previously registered with our Site, these cookies (1) may let us know who you are, (2) may be necessary to access your account information (stored on our computers) in order to provide personalized services, and (3) will provide us and our service providers with information that we will use to personalize our website in accordance with your preferences and interests. As outlined below, you may set your Web browser to notify you when you receive a cookie or to not accept certain cookies (these controls are typically found in the privacy settings for your browser). You do not need to enable cookies to visit our Site; however, if you decide not to accept cookies from our website, you may not be able to take advantage of all of the features of our website.

Tags and Pixels

Our Site may also use a technology called “tracer tags”, “web beacons” or “tracking pixels”. These are small transparent graphic images that allow us to record simple user actions related to our Site and to email communications received from us, to help us determine the usage and effectiveness of our Site and email communications.  These “images” are automatically loaded to your browser/device when you visit the Site or open an html format email message from us, thereby letting us know if a certain page was visited or an email message was opened. This technology allows us to understand which pages you visit on our website. This technology is used to help us optimize and tailor our website for you and other future visitors to our website.  These may also be used by third party partners, such as social media networks, who use the technology to measure the effectiveness of the ads we place on such networks.

Use of Tracking Technologies

Using cookies and tracking technologies, we may collect personal information in a number of ways.  For example, we may collect information about your IP address, user-generated data from cookies (e.g. clicks, displayed page, page visits, time spent on the page, products displayed and clicked, orders, average order value, how you access and exit the Site etc.), approximate geographical location, and technical data (e.g. type of device, browser settings, time zone, operating system, platform).

We analyse this information at an aggregate and pseudonymized level for statistical purposes, and for optimisation of our Site to market our products and brands, such as by analysing which parts of our Site are visited most often, and similar metrics.

If you visit the Site and consent to our cookies for personalized advertising, we will use the data collected, for targeted advertising on third-party social media and search engine platforms such as Meta, Google, YouTube, etc. The purpose is to present you with advertising targeted at you based on your behaviour and browsing patterns, based on your interaction with our Site and the data collected about you by the operators of those platforms, at specific points in time and locations for these platforms to increase the effectiveness of our advertising campaigns.

As noted in the previous section, some limited personal information may be shared with such third parties to target advertising on their platforms.  They will try to match your profile in their database to determine the optimal time and location (the page on which you are browsing) to display an advertisement from us, or to identify other users of those platforms to whom we may want to target ads on those platforms. Third party platforms also use tracking technologies to identify when a user of their platform has visited our Site after being presented with one of our advertisements on that platform and provide us with reports to that effect.  This allows to assess the effectiveness of our advertising on those platforms. If you do not accept that we track your data for this purpose you can still see our advertisements on other platforms randomly.

Your Choices

For more information about interest-based advertising on your desktop or mobile browser and to understand your options, including how you can opt-out of receiving behavioural ads from third-party advertising companies participating in the DAAC, please visit the Digital Advertising Alliance of Canada website.  

We may also use a third party such as Google Analytics to help us gather and analyze information about the areas visited on our site (such as the pages most read, time spent, search terms and other engagement data) in order to evaluate and improve the user experience and the convenience of the websites. For more information or to opt-out, see Google Analytics help page Safeguarding Your Data (External) Some of these tracking tools are used only for purposes necessary for the operation of the Site such as to ensure access and stable operation of the Site.

However, you may control the setting of cookies in several ways:

Please note that our website does not provide a direct method to manage cookie settings through a footer link or other site functionality. The primary way to manage cookies is through your internet browser settings. Through your browser, you can reject or delete cookies, depending on your preferences. Additionally, you can opt out of the use of cookies for behavioral advertising and tracking as outlined above. These cookies can be session cookies (which will be automatically deleted when the browser is closed) or persistent cookies (which will remain stored in your device until their expiration date). If you prefer not to manage cookies through your browser, we recommend not browsing our site.

6. IS YOUR INFORMATION TRANSFERRED INTERNATIONALLY?

In Short: We may transfer, store, and process your information in countries other than your own.

Our servers are located in the United States, and Canada. If you are accessing our Services from outside the United States, and Canada, please be aware that your information may be transferred to, stored, and processed by us in our facilities and by those third parties with whom we may share your personal information (see “WHEN AND WITH WHOM DO WE SHARE YOUR PERSONAL INFORMATION?” above), in other countries, where it will be subject to the laws of the jurisdiction in which it is stored or processed.

While we will take all necessary measures to protect your personal information in accordance with this privacy notice and applicable law, the local laws of the countries to which your personal information may be transferred will apply.  While we consider local laws in our decisions to transfer personal information internationally, you would be aware that these countries may not necessarily have data protection laws or other similar laws as comprehensive as those in your country.

If you are located in California:

In accordance with the California Consumer Privacy Act (CCPA), we have established comprehensive measures to safeguard your personal information. We adhere to the stringent requirements set forth by the CCPA, ensuring that California residents are afforded the rights outlined in this legislation. This includes, but is not limited to, providing transparent disclosure of our data collection practices, upholding the confidentiality and integrity of personal information, and granting California residents the right to access, correct, or delete their personal information upon request.

We commit to treating all personal information with the utmost respect and care, mirroring the protection standards mandated by the European data protection laws for our users in the EEA or UK. Our adherence to the CCPA also encompasses the prohibition of any form of discrimination against individuals who exercise their rights under this act.

If you are located in the UK or the EU:

We have implemented measures to protect your personal information, including by using the European Commission’s Standard Contractual Clauses for transfers of personal information between our group companies and between us and our third-party providers. These clauses require all recipients to protect all personal information that they process originating from the EEA or UK in accordance with European data protection laws and regulations. Our Standard Contractual Clauses can be provided upon request. We have implemented similar appropriate safeguards with our third-party service providers and partners and further details can be provided upon request.

We commit to treating all personal information with the utmost respect and care, mirroring the protection standards mandated by the European data protection laws for our users in the EEA or UK. Our adherence to the CCPA also encompasses the prohibition of any form of discrimination against individuals who exercise their rights under this act.

For further details regarding our practices under the CCPA or to request a copy of our data handling protocols, please contact us using the information provided in our Privacy Policy.



If you are located elsewhere:

We will use contractual and other means to provide a comparable level of protection while your personal information is being processed outside of your home country, including requiring that the information be protected using appropriate security safeguards, limiting the recipient to using your personal information solely to provide the Company with the specific service for which those providers were engaged, and for no other purpose.

7. HOW LONG DO WE KEEP YOUR INFORMATION?

In Short: We keep your information for as long as necessary to fulfill the purposes outlined in this privacy notice unless otherwise required by law.

We will only keep your personal information for as long as it is necessary for the purposes set out in this privacy notice, or for such other purposes as may be required or permitted by law (such as tax, accounting, or other legal requirements). No purpose in this notice will require us keeping your personal information in our active databases for longer than the period of time in which users have an account with us.  However, we may retain some information in our files to prevent fraud, troubleshoot problems, assist with any investigations, enforce our legal terms or as otherwise required or permitted by applicable law.

When we no longer have a legitimate business need to process your personal information, we will either securely delete/destroy or anonymize such information, or, if this is not possible (for example, because your personal information has been stored in unstructured backup archives), then we will securely store your personal information and isolate it from any further processing until deletion is possible.

8. HOW DO WE KEEP YOUR INFORMATION SAFE?

In Short: We aim to protect your personal information through a system of organizational and technical security measures.

We have implemented appropriate and reasonable technical and organizational security measures designed to protect the security of any personal information we process. However, despite our safeguards and efforts to secure your information, no electronic transmission over the Internet or information storage technology can be guaranteed to be 100% secure, so we cannot promise or guarantee that hackers, cybercriminals, or other unauthorized third parties will not be able to defeat our security and improperly collect, access, steal, or modify your information. Although we will do our best to protect your personal information, transmission of personal information to and from our Services is at your own risk. You should only access the Services within a secure environment.

9. WHAT ARE YOUR PRIVACY RIGHTS?

In Short: In some regions, such as the United States (US), European Economic Area (EEA), United Kingdom (UK), and Canada, you have rights that allow you greater access to and control over your personal information. You may review, change, or terminate your account at any time.

In some regions (like the EEA, UK, and Canada), you have certain rights under applicable data protection laws. These may include the right (1) to request access and obtain a copy of your personal information, (2) to request rectification or erasure; (3) to restrict the processing of your personal information; and (4) if applicable, to data portability. In certain circumstances, you may also have the right to object to the processing of your personal information. You can make such a request by contacting us at [email protected]. We will consider and act upon any request in accordance with applicable data protection laws.

If you are located in the EEA or UK and you believe we are unlawfully processing your personal information, you also have the right to complain t the UK Data Protection Authority.

If you are located in Switzerland, you may contact the Federal Data Protection and Information Commissioner.

If you are located in Canada, and live in Alberta, British Columbia or Québec, you may contact the privacy authority for your province.  If you live in another Canadian province or territory, you may contact the Office of the Privacy Commissioner of Canada.

Withdrawing your consent: If we are relying on your consent to process your personal information, which may be express and/or implied consent depending on the applicable law, you have the right to withdraw your consent at any time. You can withdraw your consent at any time, subject to legal or contractual restrictions, by contacting us at [email protected].

However, please note that this will not affect the lawfulness of the processing before its withdrawal nor, when applicable law allows, will it affect the processing of your personal information conducted in reliance on lawful processing grounds other than consent.

Opting out of marketing and promotional communications: You can unsubscribe from our marketing and promotional communications at any time by clicking on the unsubscribe link in the emails that we send, replying “STOP” or “UNSUBSCRIBE” to the SMS messages that we send, or by contacting us at [email protected]. You will then be removed from the marketing lists. However, we may still communicate with you for purposes other than marketing or promotion — for example, to send you service-related messages that are necessary for the administration and use of your account, to respond to service requests, or for other non-marketing purposes.

Account Information

If you would at any time like to review or change the information in your account or terminate your account, you can:

  • Log in to your account settings and update your user account.

Upon your request to terminate your account, we will deactivate or delete your account and information from our active databases. However, we may retain some information in our files to prevent fraud, troubleshoot problems, assist with any investigations, enforce our legal terms or as otherwise required or permitted by applicable law.

Cookies and similar technologies: Most Web browsers are set to accept cookies by default. If you prefer, you can usually choose to set your browser to remove cookies and to reject cookies. If you choose to remove cookies or reject cookies, this could affect certain features or services of our Services. You may also opt out of interest-based advertising by advertisers on our Services by visiting the appropriate AdChoices site for your country of residence: Canada, EU/EEA, US.  Note that opting out will not affect the display of online advertising that is not targeted to you as an individual.  For further details, see Do We Use Cookies and Other Tracking Technologies, above.

10. DO CALIFORNIA RESIDENTS HAVE SPECIFIC PRIVACY RIGHTS?

If you are located in California:

In accordance with the California Consumer Privacy Act (CCPA), we have established comprehensive measures to safeguard your personal information. We adhere to the stringent requirements set forth by the CCPA, ensuring that California residents are afforded the rights outlined in this legislation. This includes, but is not limited to, providing transparent disclosure of our data collection practices, upholding the confidentiality and integrity of personal information, and granting California residents the right to access, correct, or delete their personal information upon request.

If you have questions or comments about your privacy rights, you may:

Contact us at [email protected].

11. CONTROLS FOR DO-NOT-TRACK FEATURES

Most web browsers and some mobile operating systems and mobile applications include a Do-Not-Track (“DNT”) feature or setting you can activate to signal your privacy preference not to have data about your online browsing activities monitored and collected. At this stage no uniform technology standard for recognizing and implementing DNT signals has been finalized. As such, we do not currently respond to DNT browser signals or any other mechanism that automatically communicates your choice not to be tracked online. If a standard for online tracking is adopted that we must follow in the future, we will inform you about that practice in a revised version of this privacy notice.

12. DO WE MAKE UPDATES TO THIS NOTICE?

In Short: Yes, we will update this notice as necessary to stay compliant with relevant laws.

We may update this privacy notice from time to time. The updated version will be indicated by an updated “Revised” date and the updated version will be effective as soon as it is accessible. If we make material changes to this privacy notice, we may notify you either by prominently posting a notice of such changes or by directly sending you a notification. We encourage you to review this privacy notice frequently to be informed of how we are protecting your information.

13. HOW CAN YOU CONTACT US ABOUT THIS NOTICE?

If you have questions or comments about this notice, you may email us at [email protected] or by post to:

Reliance Foundry Co. Ltd.
6450 148 St #207
Surrey, British Columbia V3S7G7
Canada