Privacy Policy

Reliance Foundry is committed to protecting your privacy

Reliance Foundry Co Ltd. is a privately held Corporation. Reliance Foundry operates as a supplier foundry, supplying bollards, bike racks, industrial wheels and custom castings. At Reliance Foundry, we are committed to protecting your personal data. When using this website, it is assumed that you have accepted our terms of use and agree to the use your information in accordance with this privacy policy.

Protecting your privacy is a priority at Reliance Foundry

We limit the collection of your personal data to only that which will provide you with a satisfactory experience when entering into a business transaction with us. Use of this website gives us the right to collect that level of data. This policy describes how the information collected about you may be used to enhance your experience.

Information collected

Depending on the transaction into which you enter, we may collect some or all of the information you provide. The information collected may include your name, address, telephone number, fax number, email address and information related to the use of our website. If needed, other information may be collected but only as indicated on the website.

Reliance Foundry does run interest-based marketing campaigns but does not collect personally identifiable information when doing so. Personally identifiable information includes but is not limited to: email addresses, telephone numbers and credit card information. Further, no personally identifiable information is correlated to remarketing, lists, cookies or other anonymous identifiers. Reliance Foundry will not share its remarketing lists with any other advertiser.

When processing an order, your credit card information will be collected. Credit card orders are processed through one of the following companies: MonerisChase Payment Tech or American Express. All of these companies are bound by their own privacy policies. To view these policies, please visit: Moneris Privacy PolicyChase Payment Tech Privacy PolicyAmerican Express Privacy Policy.

Information use

We use any information collected primarily to process the transaction you enter into with us on the website. Data is held in accordance with the Freedom of Information and Protection of Privacy Act (Canada). At Reliance Foundry, all information is held securely and precautions are taken to prevent unauthorized access to this information. Because protecting your information is a priority at Reliance Foundry, you may be asked to provide additional forms of identification in order to access your account details.

Cookies

Internet browsers have the ability to store information that allows websites to optimize delivery of information to users. The main purpose of cookies is to enhance a user’s experience and our website uses this tool. The option of declining the use of cookies is available although it may prevent full function of our website.

Disclosure of information

We do not disclose your personal information to any third party unless it is necessary to complete your business transaction. We will only share information that is necessary to complete the specific transaction. For example, we may provide your address to the freight company that is handling the delivery of your order. If at any point in the future, we disclose any of your information to a third party, it would only be with your knowledge and consent.

We may also use your information to contact you with information related to the development of our business. If you wish to remove yourself from the email list, you will be given the opportunity in the email.

We may from time to time provide statistical information related to use of our website to third parties but we will not share any information that could be used to identify an individual. For example, we may provide a third party with the number of visitors our website has received or the number of individuals that have completed a survey found on our website.

Changes to the Privacy Policy

The most current and up to date version of our privacy policy will always be found here and we will take reasonable steps to make you aware of any of any changes that are made. The version of the privacy policy found on this page will always supersede all previous versions. In order to ensure that you are familiar with the most recent version of the privacy policy, we recommend that you view this page every time you visit this website.

Contacting us

If you have any questions related to our privacy policy, please email [email protected]. You may also contact us to change information that we may have collected on you or to remove your information from any of our lists.